We can purchase at any stage of a customer's journey, including paying customers, non-payers, earky arrears, pre-default and older debts.
When we purchase a portfolio, our appointed representative, MFDP Services Ltd, manages all customer communications, using FCA-compliant contact strategies designed to encourage repayment while treating customers fairly. Should direct collection not succeed, we work with Restons Solicitors — an SRA-regulated law firm specialising in debt recovery — to pursue legal action where appropriate.
Typically, we purchase debts from many different companies, such as:
However, if the type of debt you are looking to sell is not listed above, please get in touch and we would be keen to have a chat.
We can take on your debt portfolio at any time to suit you and can purchase at all stages of your customers’ journey, including paying customers, non-payers, those in early arrears, pre-default and old debts.
As far as your customers are concerned, we make their transition to MFDP as seamless as possible. By using our experience and technology, we create meaningful contact strategies to encourage customers to repay, giving them multiple options to make repayment and help them become debt free.
Should we or our appointed representative be unable to collect the debt, we have strong ties with an experienced firm of solicitors that specialises in debt recovery that we can utilise to take a more robust form of action.
We’re authorised and regulated by the Financial Conduct Authority (FCA), which means that we comply with the rules of their Handbook which governs financial firms in the United Kingdom.
This ensures we operate in a fair, transparent and customer focused manner.